Payment Policy

 

At Alaric & Cyniora London, we offer secure and reliable payment options to ensure a smooth and trusted checkout experience.
This policy outlines all available payment methods and important billing information.


1. Accepted Payment Methods

We currently accept the following payment options:

  • Credit Cards (Visa, Mastercard)

  • Apple Pay

  • Google Pay

  • Shop Pay

These methods are globally trusted and provide a fast, secure, and seamless checkout flow.

Please note:
Available payment methods may vary depending on your device, location, or browser settings.


2. Secure Payment Processing

All payments are processed through an encrypted SSL-secured connection, ensuring full protection of your personal and financial data.

  • We never store credit card information on our servers.

  • All transactions are handled by certified third-party payment providers.

  • Suspicious or fraudulent transactions may be automatically declined for your protection.

Your security is our priority.


3. Order Processing

Orders are only processed after successful payment confirmation.

  • If a payment fails or is declined, the order will not be created.

  • Customers are responsible for ensuring correct billing information at checkout.


4. Refunds

If you are eligible for a refund (for example, after an approved return):

  • Refunds will be issued to the original payment method used during checkout.

  • Refunds will typically be processed within 14 days after the returned item has been received and inspected.

  • Shipping fees are non-refundable.

Please be aware:
Processing time may vary depending on your bank or payment provider.


5. Questions or Support

If you need help with a payment issue, you can contact us at:

📧 support@alariccynioralondon.com
Store Name: Alaric & Cyniora London
Business Hours: Monday – Friday, 09:00–17:00 (GMT)